Privacy Policy
Thuraya Pty Ltd
ABN: 18 675 464 187
Introduction
Thuraya Pty Ltd (ABN: 18 675 464 187) (“we”, “us”, “our”) is committed to protecting your personal information. We comply with the Australian Privacy Principles (APPS) under the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, store, and disclose personal information and how you can access or correct that information. This policy applies to our website, marketing, and services delivered in Western Australia.
We may collect:
Name
Phone number
Email address
Postal address
Land location and size
Property-related information
Details you submit via forms, calls, or emails
Technical data such as IP address, device type, and browsing activity
How we collect personal information
We collect information when you:
Submit a form
Contact us via email or phone
Request a consultation
Interact with our website
Engage our services
We may also collect data using cookies and analytics tools.
How we use your information
We use personal information to:
Respond to enquiries
Assess eligibility for offers
Provide quotations or consultations
Manage bookings
Deliver services
Provide customer support
Send marketing updates (with consent)
Improve our website or service quality
Disclosure to third parties
We may share information with:
Subcontractors and suppliers
Marketing and IT service providers
Finance or professional partners
Regulatory authorities as required by law
All third parties must treat your information securely.
Overseas disclosures
Some services we use (hosting, marketing tools) may be located outside Australia. We take reasonable steps to ensure they meet privacy protection standards.
Cookies and tracking
We use cookies for analytics, performance tracking, and service optimisation. You can disable cookies through your browser settings.
Data retention
We retain personal information only as long as necessary for service delivery and legal compliance.
Security
We use administrative, technical, and physical safeguards to protect your personal information from misuse, interference or unauthorised access.
Your rights
You may request to:
Access your personal information
Correct inaccurate information
Withdraw consent for marketing
Place a complaint
Complaints
Email us and we will respond promptly. You may escalate unresolved matters to the OAIC (Office of the Australian Information Commissioner).
Contact
Thuraya Pty Ltd
ABN: 18 675 464 187
